Service Availability Status
Real-time status of our systems and team availability.
System Status
All Systems OperationalEmail
Operational
Phone Systems
Operational
Live Chat
Operational
Writer Portal
Operational
Client Portal
Operational
Website Hosting
Operational
DNS
Operational
CDN
Operational
Copywriting Team Availability
United Kingdom38% — Available
Australia22% — Limited
New Zealand17% — Limited
USA (East)17% — Limited
USA (West)20% — Limited
USA (North)14% — At Capacity
USA (South)9% — At Capacity
Proofreading Team Availability
United Kingdom49% — Available
Australia52% — Available
New Zealand41% — Available
USA (East)68% — Available
USA (West)58% — Available
USA (North)29% — Limited
USA (South)48% — Available
Uploading Support
Cebu, Philippines64% — Available
Incidents
No active service or technical outages
Historical Incidents
CDN DNS Propagation Issues
ResolvedMay 18, 2019
DNS propagation issues affecting our CDN caused intermittent access problems for APAC-region users. The issue was identified and resolved within approximately 45 minutes. No data was lost and all services were fully restored.